April 15, 2009...12:00 AM

Airlines & Wi-Fi: The Best Amenity Around?

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Not too long ago, US Airways decided to ditch their in-flight-entertainment (IFE) monitors for aircraft that serve domestic and Caribbean routes. The monitors added a good amount of weight to the gross weight of the aircraft and in the generation of iPods and the rapid growth of consumer electronics, it’s fair to say that a majority of passengers on-board were not watching IFE. It appears as though airlines are moving away from IFE and are installing lighter 150 pound equipment that provides wireless internet in the air.

Who?

In the past year, U.S. & Canadian airlines have shifted their focus to a new amenity offered on-board flights: Wi-Fi. A few airlines have already started to implement Wi-Fi; others have just been testing it. Virgin America has installed Aircell’s Gogo Inflight Internet on-board every aircraft in their relatively small fleet. Air Canada, American Airlines, Delta Air Lines and United Airlines have begun to implement Gogo capability on-board aircraft. Southwest Airlines and Alaska Airlines have been trying out California-based Row 44′s inflight internet system, but neither airlines have made it official. Last I heard, Row 44 has not received FCC approval (unlike Aircell’s Gogo).

What is this costing travelers?

Currently, Southwest and Alaska are offering the service for free since it is in testing. Aircraft registrations equipped with Wi-Fi were posted on Southwest’s blog not too long ago. They are: N901WN, N902WN, N906WN, and N907WN. Alaska Airlines has seen 2,100 passengers use their Row 44 system. 96 percent of Alaska’s Wi-Fi users reported a good experience

Gogo Inflight Internet is now available to customers on select flights between New York (JFK) and Los Angeles (LAX), New York (JFK) and San Francisco (SFO), New York (JFK) and Miami (MIA), & Los Angeles (LAX) and Miami (MIA) on American’s Boeing 767-200 flights. The service is being installed on select MD80 aircraft. Gogo is available in the continental U.S. (lower 48 states) and to our Canadian destinations. Service will also be available to customers travelling to Mexico, however, coverage currently does not extend 100 miles beyond the U.S. border.

Gogo will be offered initially on Delta’s fleet of 133 MD88/90 aircraft and will rapidly expand to the remaining domestic fleet of more than 200 Boeing 737, 757 and 767-300 aircraft throughout the first half of 2009. The airline expects to have more than 330 aircraft complete by summer 2009.


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